Betterhelp Customer Reviews 2023

You can sign up by clicking any of the green buttons on the homepage, which will ask you to confirm what type of therapy you’re interested in, Betterhelp Customer Reviews… though as we said before if you click anything besides talk treatment, you’ll be rerouted to one of’s other sites.

I never ever quite accrued enough supervised hours to get my license, so I worked under the guidance of a licensed manager at the websites where I provided treatment. In numerous settings, I supplied private and group treatment, crisis diagnosis, intervention and evaluation.

I’ve also learned about what works in treatment and what doesn’t from the viewpoint of a client. I had my first official experience as a treatment customer from 2015 to 2016, when a Jungian therapist helped me get through a duration of major career and general life transition.

I know from having been on both sides of the therapy room that the subtleties of communicating in the moment are what make treatment work. Over time, as you construct trust with your therapist, you share more with them, entering into deeper and deeper realms of catharsis.

Therapists are more than just expert problem-solvers. They are artisans who use the raw materials of your relationship to construct a recovery connection with you. They’re detectives, too, utilizing the ideas you give them to get beyond your cover story and to the much deeper truths you require to find to grow as a person and improve your life. They need to do more than just give nuggets of guidance to do their jobs well.

If you’re an older millennial like me, you matured at the same time as the tech and the web industry. You remember the Wild West days when the internet had not yet been taken control of by corporations. You remember being able to go to without having to navigate a covert temple’s worth of challenging ad traps and pop-ups.

The phrase “dot-com bubble” sits somewhere in your brain beside mental images of Bill Clinton, Tupac, and Beavis and Butt-Head. If someone mentions a 56k modem, you recall the sound right away. You remember when Google went far for themselves with the easy slogan, “Don’t be evil,” and what it resembled before they stopped working to live up to that motto.

If BetterHelp was going to alter my mind, they required to reveal me that they might remain true to what makes treatment work.

As you consider signing up for’s service, you require to know how its quality of therapy compares to conventional in-person treatment along with the services of its online rivals. Who are the therapists, and how qualified are they? Do the healing methods provide themselves well to a teletherapy format?

In screening and in conversations with other customers, it became clear to us that the quality of therapy is really high. For lots of people, the company will be able to offer you with a larger and more varied set of therapist choices than you might fairly access nearby in a traditional, in-person setting. When it pertains to qualifications, licensing, and experience, we discover that sets an excellent, aggressive bar for its therapists to meet. Most of these therapists count on techniques that have shown efficient in clinical studies.

Good, attentive service and a healthy devotion to customer privacy are two steps of a company’s respect for its customers. So how does accumulate? Does it provide devoted customer care professionals who provide reliable and prompt help when issues arise? How well does the business protect your information and honor your desire for personal privacy? What procedures does take to protect your sensitive info?

In a nutshell, is devoted to security, personal privacy, and quality– and it reveals. The customer support team responds immediately to concerns you raise– appealing to reply within 24 hr but, in our experience, responding in far less time than that– and answers your concerns with the suitable level of customized care. And the business guarantees that its therapists abide by HIPAA guidelines and safeguard your privacy. You can even more safeguard your personal privacy using a label with your therapist. Considering that doesn’t deal with insurance coverage or companies, there isn’t even a standard level of information-sharing between such entities, which means maximum personal privacy for you.

At the very bottom of the page, you’ll discover a location to buy a gift membership for someone else, as well as a link to resources for individuals in crisis who are bad candidates for’s services.

There is also a footer navigation, which connects to information about its service, a “About” page, FAQs, Evaluations, Careers, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also find links to its social

The sign-up procedure for is really pretty long: it took me about 20 to 30 minutes to complete, so ensure you set aside time to finish it since if you stop mid-sign-up and leave your browser, it will not conserve your answers and you’ll need to start all over again.

From there, you’ll be asked a series of concerns in a consumption questionnaire about your gender identity, age, sexual preference, and relationship status. It deserves noting that the business offers a range of options for describing your gender identity and sexual preference. For example, you can pick from lady, male, non-binary, transfeminine, transmasculine, agender, “I don’t understand”, “Prefer not to state”, and “Other” for explaining your gender identity. Relatively, offers users more alternatives to explain their gender than Talkspace does. In detailing your sexual orientation, you are provided the options of directly, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, nonsexual, “I don’t understand”, and “Other”.

Remarkably enough, users will find listed below this question in the kind a highlighted reality: “Therapists on the platform have diverse backgrounds. You’ll have the ability to request a Christian therapist if required”. Throughout the intake survey, if you respond to that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you answer that you identify with a different religious beliefs, you won’t get asked if you want to match with a therapist of that faith. I tried addressing this concern three times, each time saying I was from a various religious beliefs, and never got that same follow-up.

After the questions about your identity and spiritual affiliation, you will be asked to finish concerns about your mental health history, such as whether you have ever remained in treatment before and what led you to therapy today. Choices for what led you to therapy consist of “I’ve been feeling depressed”, “My state of mind is disrupting my job/school efficiency”, “I am grieving”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new abilities, designates you research, and more.

The platform will ask you to rank your existing physical health and eating habits from great, reasonable, and bad.

Then, it will ask you if you are experiencing frustrating unhappiness or anxiety. Following this, there will be a few concerns from the Client Health Questionnaire, or the PHQ-9, an evaluation used to screen for anxiety.

You will be asked if you are currently employed along with how typically you drink alcohol. Other screening questions towards completion consist of if you have any issues with intimacy and when the last time you thought of suicide was– if ever.

In addition to depression, it asks you if you are experiencing stress and anxiety or panic attacks, or persistent pain. Other group concerns include how you would rate your present monetary status on the exact same good, reasonable, or bad scale.

I discovered the questions to be a bit random as I went through the survey. Next, will ask you to rank your sleeping habits and address if you are comfortable with your identity.